Ace Super PH Privacy Policy for Filipino Players
Last updated: 2025. This policy explains how ace super ph collects, uses, and protects the personal information of players in the Philippines. By using our platform, you agree to the practices described here.
What Information Do We Collect?
When you register and use ace super ph, we collect personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. This includes your name, date of birth, contact details such as your email address and mobile number, and your preferred payment method details. We also collect technical data automatically when you access the platform, including your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. Any identity verification documents you submit — such as a government-issued ID — are collected solely for the purpose of confirming your eligibility and complying with applicable regulations. We do not collect more information than is reasonably necessary for the purposes described in this policy.
How Is Your Information Used?
The personal information we collect is used to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity when required. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Session and activity data is used to monitor for fraud, enforce our Terms and Conditions, and ensure fair play across all games and betting markets. We may also use aggregated, anonymised data to analyse platform performance and improve the features available to players. Ace super ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Any sharing of data with third-party service providers — such as payment processors — is strictly limited to what is necessary to deliver the service you have requested.
How Do We Keep Your Data Secure?
Ace super ph takes the security of your personal information seriously and applies industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, or loss. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We regularly review our security practices to address emerging threats and ensure that your information remains protected at all times. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine data protection laws. You are also responsible for keeping your account credentials confidential — never share your password with anyone, and contact us immediately if you suspect your account has been compromised.
Do We Share Your Information with Third Parties?
We only share your personal information with third parties where it is strictly necessary to provide the services you have requested or where we are legally required to do so. Payment processors who handle your PHP deposits and withdrawals receive only the transaction data they need to complete those operations securely. Identity verification providers may receive copies of documents you submit, solely for the purpose of confirming your eligibility to use the platform. We may also disclose information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law or a valid legal order. All third-party service providers we work with are contractually obligated to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We do not share your personal information with advertisers, data brokers, or any other parties for commercial purposes unrelated to the operation of ace super ph.
What Are Your Rights as a Filipino Player?
As a player based in the Philippines, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. If you wish to withdraw your consent for a particular use of your data, you can do so by contacting our support team — though this may affect your ability to use certain features of the platform. You have the right to object to the processing of your data for purposes beyond those strictly necessary to operate your account. All requests relating to your personal data will be handled promptly and in accordance with applicable Philippine data protection legislation. To exercise any of these rights, please visit the FAQ page for guidance on how to reach our support team.
How Long Do We Retain Your Data?
Ace super ph retains your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents may be retained for a longer period where required by applicable financial regulations or anti-money laundering rules. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you. If you close your account, we will begin the data retention review process and inform you of the applicable timelines. We do not retain personal data beyond what is necessary for the purposes described in this policy. For specific questions about how long particular types of data are kept, please refer to the FAQ page.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable laws in the Philippines. When material changes are made, the revised policy will be published on this page with an updated effective date. Your continued use of ace super ph after any changes have been posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. If you have any questions or concerns about this policy or how your data is used, the FAQ page is the best starting point for getting in touch with our support team.
Still have questions about your data?
Our FAQ page covers the most common questions Filipino players ask about accounts, privacy, and platform rules — all written in clear Philippine English. If you are ready to get started, creating a free account takes just a few minutes.